HomeData EngineeringData NewsAdoption of chatbots, data analytics, fintech in 2022

Adoption of chatbots, data analytics, fintech in 2022

As 2021 being the year of recovery, the demand for employment in high-tech sectors such as IT, banking, financial services and insurance (BFSI), artificial intelligence and machine learning will continue to grow in 2022 as well. According to a Monster.com report by Quess, the roles of AI and machine learning, like IT and BFSI, will only continue to grow in 2022 as the demand for connected roles increases significantly.

According to the report, while 2021 was a year of recovery for some industries amid the COVID19 pandemic, it was also a year of many firsts.

Technology adoption has doubled in all sectors as more companies change their organizational strategies and goals to meet new standards.

The need for skilling and up-skilling has reached new heights as more and more recruiters are looking for skilled workers after the Great Shuffle and the employment crisis in India.

2021 was definitely a year of recovery. We are optimistic that we are celebrating the New Year and will pave the way for better employment opportunities in 2022.

The work of the future is location-independent and hybrid, and technology development initiatives are being driven by both employers and employees, said Sehar Garisa, CEO of Monster.com.

In addition, major technology industries such as IT, FinTech, BFSI and Crypto will continue to thrive as demand for talent grows, he said.

Employee flexibility is important for maintaining future talent, and Great Shuffle is a way for tremendous demand in the employment market to open the door for employees to choose their career of choice, he added.

The data is related to the period of December 2021 compared to December 2020. Data on payroll development is relevant for December 2021.

The report also predicts an increase in demand for AI and machine learning, and the industry report shows that AI / machine investment in education in India will grow 33.49 percent annually through 2023.

Chatbots are expected to enhance customer support services to improve customer engagement, with some companies adopting chatbots that are expected to support approximately 45% of a company’s customer support services by 2022.

The roles of learning and development, travel, consumer analysis, and lead development will surge in demand in this regard.

It also predicts, the fast-growing Indian fintech market is also projected to become the third largest market in the world by 2025.

In the future, there will be more opportunities for digitalization and digital adoption across the industry, with positive prospects for talent demand in the industry.

In addition, India’s IT department continues to hire staff through the course of the pandemic and will show similar trends in 2022.

The IT industry is expected to grow by 7% this year, with a total growth of approximately 4,50,000 employees in the second half of FY22.

With data science, cloud computing, and machine learning gaining the majority of adoption of the e-recruitment market, big data analytics is likely to play its biggest role in 2022, it said.

In addition, many employees who prefer to work remotely and stay in their hometown can set up small offices in Tier II cities or use coworking spaces to provide better resources to their employees and access to technology.

This will increase the demand for employees across tier-II cities in the coming months, it added.

According to the report, the continued emergence of startups will continue to drive the demand for entry-level professionals in all industries.

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