Know everything about the tasks, roles, and jobs at risk.
While Artificial Intelligence (AI) has a positive impact on our society in many ways, there are significant concerns about the future impact of AI on employment and the workforce. There are predictions that millions of people would be unemployed in the next few decades due to the influence of intelligent automation and AI-systems, the entire socio-economic system is already in a rapid state of flux affecting markets, businesses, education, government, welfare and work patterns. Let’s dive into more detail to understand how AI can have an impact on the employment sector.
Tasks, Roles, and Jobs at Risk
Repetitive tasks are easy to automate, making some jobs obsolete over time. Customer service / call center operations, document categorization, search and retrieval, and material moderation, for example, they increasingly rely on technology and automation rather than human labor. They are replaced in tasks related to the production line and factory operation and supported by intelligent machines that can safely traverse the room, discover and transfer things (such as goods, components or tools) and carry out complicated assembly processes.
Even more complicated operations, such as the real-time processing of numerous signals, data streams and accumulated knowledge, show that AI is extremely successful. Self-driving cars, for example, can capture and “understand” the world and its dynamics; they can “observe”, “make a decision” and “act” in real time while pursuing clearly defined optimization goals.
Jobs That AI Can Replace
Receptionists
The computerized telephone and appointment scheduling tools can replace much of the traditional receptionist position, especially in today’s tech companies that lack office-wide network infrastructure or international organizations, as Pam expected in The Office.
Couriers
Drones and robots are already replacing couriers and delivery staff, so it’s only a matter of time before this industry is fully automated. At the same time, this sector is expected to grow 5% by 2024, so it can’t happen anytime soon, however you think.
Advertising Salespeople
People just don’t have to manage sales for marketers looking to purchase ad space as advertising is shifting from print and TV media to online and social media environments. More social networks eliminate the seller and make it faster and easier for the users. Make money by providing free application programming interfaces (APIs) and self-service advertising marketplaces, as reflected in the projected 3% decline in the industry.
Retail Salespeople
If you’ve recently visited a mall, retailer, or clothing store, you may not have been served by a seller. Companies are democratizing the customer experience with services like self-checkout, and today’s customers are much more internet savvy and inclined to conduct your own research and purchases.
Proofreaders
The proofreading software is widely used and we use it a lot on HubSpot. There are now several technologies that make it easy for you to check your own work yourself, from the basic Microsoft Word spelling and grammar checker to Grammarly and the Hemingway app.
Telemarketers
You’ve no doubt already received robocalls on a range of products and services, but job growth in the telemarketing industry is projected to decline 3% through 2024. This is largely due to the prerequisites for success: Telemarketing doesn’t require a high level of mental or psychological intelligence to be successful. Direct phone opening rates are generally below 10%, which makes it an ideal candidate for automation.
Bookkeeping Clerks
By 2024, jobs in this area are projected to decrease by 8% and the reason for this is easy to see: most of your bookkeeping will be automated if you haven’t already. No wonder this profession is so likely, because software like QuickBooks, FreshBooks, and Microsoft Office already do the bookkeeping for you at a cost that is well below a person’s salary.
Compensation and Benefits Managers
This is unexpected when you consider that employment growth is projected to increase by 7% through 2024; However, just because there is a need doesn’t mean you are immune to automation. A human and paper-based software can generate more barriers, time delays, and companies are getting bigger, especially in global markets. Automated benefit systems can save time and effort when it comes to delivering benefits to large groups of people, and companies like Ultipro and Workday are already popular.
Computer Support Specialists
With so much information on the Internet with instructions, step-by-step instructions and hacks, it’s no wonder that companies will increasingly rely on bots and automation to process support requests from employees and consumers in the future.
Market Research Analysts
Market research professionals play a vital role in news, content and product development, but autonomous artificial intelligence and surveys are making it easier and easier to get this information. For example, with a quick Slack command, GrowthBot can conduct market research on neighboring companies and competitors.
Jobs That AI Can’t Replace
1. Public Relations Managers
2. Chief Executives
3. Event Planners
4. HR Managers
5. Managers in sales
6. Managers in marketing
7. Writers
8. Software Developers
9. Editors
10. Graphic Designers
Conclusion
While AI will automate some of the more time-consuming tasks, it won’t be able to completely replace the human emotions and behaviors that consumers and the public acknowledge. When a customer has a problem, some customers still prefer to go with a real one to speak to customer service representatives instead. A company may also regularly need a CEO or manager with high levels of emotional intelligence and possibly other team-oriented skills. Likewise, AI may not be able to quickly replace a creative position or service that workers need to think out of the box or try something new. The best approach to protecting yourself from robots is to identify irreplaceable talents and qualities, focus on them, and use them whenever possible.
